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Tag: Jira

How to improve customer experience with My Requests Extension for Jira Service Management

How to improve customer experience with My Requests Extension for Jira Service Management

You probably do not need much convincing that Jira Service Management (JSM) is an awesome solution for organizing and prioritizing customer requests in a single place. It has become the industry’s standard for a reason. Yet it does come with certain shortcomings that make the entire customer experience, well, less […]

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A workflow that works for every team

A workflow that works for every team

There is no software without the team that makes it. Many different people participate in the process of creating a product. First, Analysts gather requirements along with the customers and Product Owners, then it’s time for coding executed by Developers, then it comes to testing, reporting, coding again, and so […]

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