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How to improve customer experience with My Requests Extension for Jira Service Management

How to improve customer experience with My Requests Extension for Jira Service Management

You probably do not need much convincing that Jira Service Management (JSM) is an awesome solution for organizing and prioritizing customer requests in a single place. It has become the industry’s standard for a reason. Yet it does come with certain shortcomings that make the entire customer experience, well, less […]

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AGH’s Software Quality Engineering faculty migrates to RTM for Jira from TestLink – success case

AGH’s Software Quality Engineering faculty migrates to RTM for Jira from TestLink – success case

About AGH University AGH University of Science and Technology is a technical university in Poland, located in Kraków. It has 15 faculties.  In 2019, AGH was selected as the fourth-best university in Poland and the second-best technical one by the most recognized Polish university ranking. One of the fields of […]

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Designing a consistent test plan

Designing a consistent test plan

All testing teams need a test plan to organize work on a software project which is soon to be released. We don’t recommend going with the flow in the case of this one. Especially when it comes to big projects, where there are many requirements, features, and team members involved. […]

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