My Requests Extension for Jira Service Management | Hexygen

my requests extension for Jira Service Management

Customer's access to requests. Reinvented.

Enable your customers to configure their requests list as they see fit and give control over what matters to them.

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FEATURES YOU HAVE ALWAYS WANTED

Customizable columns, extended filters and sorting

Decide which fields your customers will see as columns and which as criteria.

 

  • manage and customize columns visible in the requests view
  • filter requests by different criteria
  • search through and sort requests quickly

Keep your filters
and share with others

As an administrator, easily manage access to this function for default or user-created filters.

 

  • quickly give or restrict access for users
  • usable with User Scopes
  • share your filters with others

Manage access
the way you want

Give or restrict access to requests with ease using our intuitive permissions system.

 

  • quickly set the permissions
    for your requests page
  • group users into reusable presets
  • adjust access whenever you want

Make your requests handy

Allow exporting to a .csv file and specify a maximum number of exports available.

 

  • export your lists and process the data
  • use your requests lists to make various reports
  • share your exports with coworkers and managers

LEARN MORE ON OUR BLOG

How to improve your customer’s journey through Jira Service Desk Server, pt. 4: My Requests

According to CCW Digital, customer experience and customer service management are the priority for over 50% of organizations. Obviously, it’s important to pay attention to… Read more.

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