Customizable columns, extended filters and sorting
Decide which fields your customers will see as columns and which as criteria.
manage and customize columns visible in the requests view
filter requests by different criteria
search through and sort requests quickly
Save Filters
Keep your filters and share with others
As an administrator, easily manage access to this function for default or user-created filters.
quickly give or restrict access for users
usable with User Scopes
share your filters with others
Custom Access
Manage access the way you want
Give or restrict access to requests with ease using our intuitive permissions system.
quickly set the permissions for your requests page
group users into reusable presets
adjust access whenever you want
Export Requests
Make your requests handy
Allow exporting to a .csv file and specify a maximum number of exports available.
export your lists and process the data
use your requests lists to make various reports
share your exports with coworkers and managers
LEARN MORE ON OUR BLOG
How to improve your customer’s journey through Jira Service Desk Server, pt. 4: My Requests
According to CCW Digital, customer experience and customer service management are the priority for over 50% of organizations. Obviously, it’s important to pay attention to… Read more.
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